General Information:

By using our website, you agree to the Terms of Use. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice (including after you have submitted your order).

Copywrite, Trademarks and Ownership:

Unless otherwise noted all content placed on the site which includes but not limited to, images, illustrations, designs, icons, photographs, video clips, and written are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled, and/or used under license or with other legal authority by Prolificent Co. The Prolificent Co. site is protected by copyright and trade dress, all worldwide rights, titles, and interest in and to which are owned by Prolificent Co.

Returns and Exchanges:

At this time we only offer store credit for returned products.

All returns must have gone through the return center (Return Center) and be pre-approved before the return is made.

Products must be returned in/and with original packaging within 14 days of the package arrival date.

We reserve the right to deny a return due to it not meeting the criteria of Prolificent Co. The package will then be sent back to the customer at this point with not store credit or exchange.

It can take up to 5 days from when the package is received to process and issue an exchange.

Some products are not subject for returns.

Shipping:

Please allow 7-10 business days for domestic shipping.

Please allow 10-21 business days for international shipping.

For all international shipping Prolificent Co. is not responsible for Duties, Taxes, Customs Fees and any additional fees encountered during the shipping process. If those fees are refuse to fees and the package is determined unclaimed, denied or otherwise refused, Prolificent Co. will not provide any form of refund nor reship the order.